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Machinery Installation Industrial Plant Installation Machine Repairing Machinery Repairing Machinery Servicing Machinery Maintenance
As a machinery maintenance provider in today's competitive marketplace, you need to know your customers' equipment better than they do. It's the only way you can deliver market-leading service and continuous customer care, whether you are a global firm or a smaller, more tightly focused one. But you also need to deliver on your commitments more quickly and accurately than your competition.

Hems Industries Pvt. Ltd. provides the support you need for managing the entire service lifecycle. We can accurately predict future service demand, while capturing real-time equipment data including brand, serial numbers and machine type, end of life, warranty and service information. With one integrated system, you'll have the visibility you need not only to run your business more efficiently, but to run it more profitably, no matter how many branches you have across multiple territories, no matter how demanding your customers. Our Services includes:

Hems is specialized for equipment service providers, which means it offers deep domain expertise in the intricacies of service lifecycle management—plus the full support of a company-wide business solution. One integrated system means ultimate efficiency, speed, and company-wide access to critical information. In addition to the core repair and overhaul services, Hems supports services such as engineering management, exchange programs, maintenance program management, modifications, upgrades, reliability, warranty follow-up, and more includes:

  • Customer Relationship Management (CRM)
  • Equipment quotation & Configuration
  • Supply chain management and parts logistics
  • Service & Warranty management
  • Rotable (core) and component management
  • Financial control & Equipment profitability

The Hems Group includes all the capabilities you need to deliver market-leading service and continuous customer care. Those capabilities are built-in, not bolted on. You'll be up and running more quickly, with fewer disruptions to your business. Upgrades are faster, too. So you can quickly adapt your business processes to the rapid changes of the equipment service industry. Our engineering staff excels at providing practical and effective solutions to challenging problems and can assist you with the following services:

  • Custom machine building
  • Machine tool retrofits and special alterations
  • Electronic PCB and embedded system design
  • Drafting, Solid Modeling, and Simulation services
  • Reverse engineering and improvement of existing designs
  • Automation and control system design and integration

Now you can guarantee high performance equipment reliability throughout your factory with Hems Contract Maintenance. Contract maintenance can save your enterprise money by improving production efficiency and keeping expenses flexible to fit demand needs. We offers complete wall to wall maintenance for your entire facility, including machines, process and assembly equipment, building, grounds, and utilities. Our support packages range from workdays from 9:00 a.m. to 6:00 p.m. all the way up to 24/7 care with individual response times. You can reach our support staff by phone, e-mail, fax, and over the internet.